Who can become a member?

How do I become a member?

What kind of information do you need from me?

How does the onsite inspection work?

Can I get my own credit report?

Will I need my tenants permission?

What is the turnaround time?

Do you any have special forms that I must use?

What kind of forms do you have?

How long does it take to receive the information?

How secure is my credit card information? 

Who can become a member?

CheckFirstOnline.com provides credit reports to Landlords and Property Managers throughout North America coast-to-coast in both English and French.

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How do I become a member?

You must signup to become a member.

You must fax or email documents confirming your identity and ownership of your rental property before your account can be activated. After verification we will contact you by email. We will send you your Membership Agreement which you must sign. Your account will be activated within 1 business day after all documents have been received. If your application is submitted after office hours, we will contact you the next business day.

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What kind of information do you need from me?

Landlords must provide:

1. Proof of your Rental Property.

2. Proof of your current address

3. Photo ID

4. Membership Agreement

Property Managers must provide:

1.Business license OR GST registration
2.Proof of your current address
3.Photo ID
4.Membership Agreement

Equifax Credit Bureau also requires all Landlords and Property Managers to complete a on-site inspection. The inspection will be conducted by a certified agent who will check your home or business office to see if it meets security measures sufficient to protect personal information.

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How does the onsite inspection work?

Once requested, the agent will contact you in 2-3 business days to schedule an appointment.

You must keep all personal information under controlled access.

Your files and your office space where you store information must be lockable, separate from and not utilized as "living quarters" You must also show that you have adopted proper measures of disposing files when no longer needed and you must password protect your computer or any other equipment used to receive the credit information.

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Can I get my own credit report?

If you would like to order your own credit report please visit Equifax Canada and fill in their application.

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Will I need my tenants permission?

By law you must have your tenants permission to run a credit check. You must fax or email written authorization to us. Most rental applications have a consent clause. If needed you can obtain a rental application or consent form from the Members Area.

§ 619. Obtaining information under false pretences [15 U.S.C. § 1681q]
Under the Fair Credit Reporting Act there are severe penalties where a consumers credit information has been obtained under false pretences. Any person who knowingly and willfully obtains information from a reporting agency under false pretences shall be fined or imprisoned for not more than two years, or both. 

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What is the turnaround time?

The turnaround time is usually within 1 hour after any verification the company may deem necessary has been completed and all required documents have been received.

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Do you any have special forms that I must use?

No, you may use your own Rental or Lease Application if you wish as long as a consent clause is on it.

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What kind of forms do you have?

CheckFirstOnline.com provides you with rental and lease applications, notices, agreements and more.

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How long does it take to receive the information?

The turnaround time is usually within 1 hour during business hours after we have received and verified all required documents. Business hours Mon - Fri 9am - 5pm standard pacific time.

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How secure is my credit card information? 

CheckFirstOnline.com uses 128 bit encryption technology to enable secure transactions between web browsers and this web site for all sensitive information. All personal information is stored securely. Once consent forms are received and a credit report is ordered, access to the information is restricted to end-users as defined by consent forms and in accordance with Privacy Legislation. Information is stored and maintained for a period of time as required by Law and audit purposes.

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